Last modified: 04/23/2021


“Colorful Story “ is committed to your satisfaction. If you have purchased hard goods from  Colorful Story and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 7 days of the product delivery date.

Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting
  2. Request of refund must be made within 7 days of the original purchase date
  3. Hard goods must be returned to Colorful Story immediately, according to the instructions you will receive once contacting as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Colorful Story sole, reasonable discretion.

Non-returnable Items:

The following items are non-returnable as stated at the time of purchase on

  • all currently offered items are returnable

Colorful Story
 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Colorful Story at for any questions related to our policy, or simply to let us know how we can help.

Colorful Story
st. Orde Chopela no. 173, Prilep
Prilep, Macedonia 7500
389 78 32 69 96